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Privacy Policy

How we collect, use, and protect your information when you visit our website or use our services.

Effective Date: January 1, 2024  |  Last Updated: March 31, 2026

Information We Collect

Fellsmere RV Repair ("we," "us," or "our") collects information you voluntarily provide when you interact with our website at rvrepairfellsmere.com or contact us for services. This includes:

  • Your name, phone number, and email address when you submit a contact form or request an estimate
  • Your RV details, location, and service needs when you describe a repair
  • Your IP address, browser type, device information, and pages visited, collected automatically through server logs
  • Cookies and similar technologies used to improve your browsing experience

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your service inquiries and provide estimates
  • To schedule and perform RV repair services
  • To communicate with you about your repair, including follow-up and warranty information
  • To improve our website, services, and customer experience
  • To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help us understand how visitors use our site. We use:

  • Essential cookies that are necessary for the website to function properly
  • Analytics cookies that help us understand how visitors interact with our pages, so we can improve content and performance

You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

Third-Party Services

We use the following third-party services that may collect or process information on our behalf:

  • FormSubmit.co — Processes form submissions from our contact page. When you submit a form, your name, email, phone number, and message are transmitted through FormSubmit.co's servers. Please review their privacy policy for details on how they handle data.
  • Google Fonts — Delivers web fonts used on this website. Google may collect your IP address and browser information when fonts are loaded.
  • Lucide Icons — Delivers icon assets via a content delivery network.

We do not use any advertising tracking pixels, retargeting scripts, or social media tracking tools on this website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to secure data transmitted between your browser and our servers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, provide our services, and comply with legal obligations. Contact form submissions are retained for up to 24 months to support ongoing service and warranty inquiries.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal retention requirements
  • Opt out of non-essential communications at any time

To exercise any of these rights, contact us using the information provided below.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can remove it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this privacy policy or how we handle your information, please contact us: